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Plasform Policies

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Minimum Order

The selection of items ordered for shipment in a single lot must have a total net invoice value of $100 or more.

Prices

All prices are subject to change without verbal or written notice.  All products will be shipped at the price in effect regardless of what the latest price list reflects.  If, for any reason, Plasform decides to discontinue, change or restyle our products, we may do so without any incurring obligation.

Claims

Damage claims must  be filed with carrier by custom or consignee.  All other claims, including shortages, must be filed within ten day after receiving merchandise.

Return Authorization

Returns will be accepted with prior authorization and the assignment of a Return Authorization Number, which may be obtained from our office.  Our authorization # must appear on the outside of the package, or the package will not be accepted.  A 20% restocking fee will apply to all returns other than defective parts.  No specially made or outdated product may be returned.

Limited Warranty Policy

Plasform’s products are warranted to be free from defects in material and workmanship for a period of one year from the date of shipment.  Plasform will, at its sole option, repair or replace items returned under this warranty upon its  sole determination that such items are in fact defective and that such defects are not the result of mishandling or misuse by the customer.  All credits must be issued by Plasform and not taken at will by the customer.  To secure repair or replacement of any parts under this warranty, the warranted parts must be delivered with shipping charges prepaid to our factory.  This limited warranty covers repair  or replacement and does not extend to consequential damages arising from cause whatsoever.